
Practice management
A front-office product design case study focused on improving continuity of care between counsellors and clients.
I'm Jon McGugan, a design engineer with over 8 years of experience. Most recently I was at TELUS Health, where I worked with clinical and customer support teams to create efficient and intuitive product experiences.
I'm currently looking for new opportunities in Health Care and Developer Tools.
In my spare time I enjoy playing and designing games, coding , reading, cooking, illustration and spending time with my friends and family.
Woah, I mean I'm flattered but I barely know you... Are you sure you want to know even more?

A front-office product design case study focused on improving continuity of care between counsellors and clients.
A rapid product design case study for validating a COVID-19 vaccination status workflow.
A scheduling interface for customer service agents to book clinical resources for customers.
Multiplayer photo scavenger hunt with bingo cards.
Magic: The Gathering draft assistant and guide for exploring 17Lands data.