Practice management
A front-office product design case study focused on improving continuity of care between counsellors and clients.
Work
Topics:healthcareresponsiveprofessional
Employee vaccination submission portal
A rapid product design case study for validating a COVID-19 vaccination status workflow.
Booking clinical resources
A scheduling interface for customer service agents to book clinical resources for customers.
AbilitiAbsence
Helped take a new absence-reporting experience from discovery through launch as part of the UX team for Morneau Shepell’s enterprise product offering.